Help Center

We offer a wide range of high-quality products, from home electronics and appliances to lifestyle and everyday essentials — all carefully selected for performance and value.

Yes, all products sold on [AURA STORE] are 100% authentic and sourced from trusted manufacturers.

Simply add items to your cart, proceed to checkout, and complete payment. You’ll receive a confirmation email after your order is placed.

Orders can be modified or canceled within [1] hours after purchase. Once shipped, changes are not possible.

Yes! We provide free standard shipping on all orders over $150. Expedited shipping options are also available at checkout.

Yes, we ship to [ALL COUNTRIES]. International shipping times may vary based on customs processing.

Yes — we use SSL encryption and trusted payment gateways to keep your data safe and secure.

We accept [list payment methods, e.g., Credit/Debit Cards, PayPal, Apple Pay, etc.].

If an item is out of stock, you can sign up for restock notifications on the product page.

Orders are usually processed within 1-3 business days. Delivery times vary by location, but most orders arrive within 7-15 business days.

Absolutely! Once your order ships, you’ll receive a tracking number by email so you can follow its journey to your door.

We accept returns within [30] days of delivery. Items must be unused, in original packaging. Some items (e.g., digital products, personalized items) are non-returnable. Return Policy

Contact us at [Support@aurastore.ltd] with your order number. Once we receive and inspect the item, we will process your refund within [5-10] business days.

You can reach us via:
📧 Email: [Support@aurastore.ltd]
💬 Live Chat on our website

Of course! Our friendly support team is here to help. You can reach us via live chat, email, or phone during business hours.

Click the “Sign Up” link at the top of our site to create your free account. This lets you track orders, save favorites, and checkout faster.

Yes! Sign up for our newsletter to get exclusive deals, early access to sales, and special promotions.

Only one discount code can be used per order, unless otherwise stated.